Shanghai railway staff becomes popular with rapid typing, spoken English

As China welcomes more international visitors, major transportation hubs are enhancing services to better assist foreign travelers. You Yuan is one of English-speaking employees at Shanghai Hongqiao Railway Station who can assist foreign passengers with ticket purchases. She types really fast and is able to settle one ticket purchase within ten seconds. "Assisting them with their ticketing issues is, in a way, a form of motivation for me," she said.