City's Toyota owners demanding fair treatment

Toyota has promised to compensate owners of recalled RAV4 vehicles in Zhejiang province, which has aroused anger among Beijing owners and their association, who feel they are being treated differently.

After two closed-door rounds of talks between a delegation from Toyota and local authorities in Zhejiang, Toyota promised to compensate recall owners in Zhejiang, step up the recalls, offer substitute vehicles and return purchase subscriptions, a first deal of its kind in China.

Zhejiang Provincial Administration for Industry and Commerce complained that Toyota "seriously discriminated against and treated differently " Chinese consumers, as it recalled more than six million units in the United States and 2.7 million units in Europe, but "only 75,000 units in China".