The deal is off! 訂單取消了！
Anna has to re-negotiate the deal with a French client
收聽與下載
Episode 32: Further negotiation 商業談判用語
Things aren't going too well. Anna negotiated a deal with a client in France but now they claim they've been ripped off! This has got to get sorted - quickly.
聽力挑戰
Anna 給了法國客戶多少折扣？
答案在文字稿的最后一頁。
Glossary 詞匯
This week's programme focuses on trying to sort out an issue with a potential client.
Phrases from the programme 節目中出現的短語：
I'm sorry to hear you're not happy with our price.非常遺憾聽到你對我們的價格不滿意。
Tip Top Trading prides itself on quality products and good value for money. Tip Top Trading 一向以提供高質量和價廉物美的產品而著稱。
You are a valued customer and your business is very important to us. 你是我們的重要客戶，你的生意對我們來說很重要。
We can match the price of our competitors. 競爭對手出什么價，我們也可以出同樣的價格。
