Huaqiao International Business Park establishes Customers (enterprises) Service Center to enhance the environment of soft-services

"Our distinguished business friends, if you have any demands or requirements for our services, please call 55555555. 'Eight fives to help customers'—this is our slogan and aspiration."

On April 30, The Customers (enterprises) Service Center of Huaqiao International Service Business Park formally opened. The center will further integrate service resources, improving service images, shaping the customer service experience, and provide one-stop, wide-ranging and uninterrupted services, which will help “speed up” business services.

Providing high quality and efficient service is the eternal theme of government. From “five major platforms” and “four mechanisms” to the process of “whole recycling”, service-oriented innovation is what the Customers (enterprises) Service Center focuses on. The Customer Service Center will redefine the meaning of services at a higher level, innovating the concept of service and expanding various services to accelerate passive service upgrades to active services. Individual services will be upgraded to system services, and upgrades will be done on traditional services to professional services. Once the Customers (enterprises) Service Center is established, it will be used to integrate a wide range of services in the region and coordinate resources, helping customers (enterprises) solve practical problems as soon as possible. With the hope of offering the greatest potential to customers (enterprises), the service center also announced the hotline ‘55555555’ for public services.

Business customers (enterprises) uses a strict assigned assessment system to make business processes run smoothly, and provide the best quality and efficient services.

Understanding the requirements and needs of customers, the Service Center will neaten, coordinate and supervise the completion of demands according to customer’s specific needs, and eliminate any problems that they may encounter. The facility will collect and manage feedback from customers in a timely manner, and give advice and opinions to relevant departments.

The International Service Business Park will continue to focus on shaping the brand image by providing professional and thoughtful services, and through establishing trust between customers (enterprises) and the Service Center. Furthermore, it will maintain service quality as its top goal, and fully improve the latest productivity brought by information technologies.